This matter started off badly, and I now fear that it will continue in the same way.It has been a long time since my order was placed. I accepted the model change. I have read all the explanations provided for the delay. I’ve been patient. I really believed in a delivery by the end of November as announced. But now we are mid-December. We were told an imminent delivery was coming, but it hasn’t arrived. Therefore, I would like to know what the procedure is to get a refund for the amounts paid, please.
Email your order number (from the email you ordered with) to orders@furilabs.com and we will refund it.
I log in to cancel my purchase, only to discover—much to my surprise—that I’ve just received my tracking number and tracking URL. I was right to wait a little longer. Just a touch more suspense…
How do we trust it? It was again and again a broken promise.
@chupok you can always send your order number and get a refund if your order has not been shipped yet. marking Wayne's answer as solved.
