We just released new automated FAQ’s on this website – furilabs.com/faq, and also as a Telegram bot. Both use the same source content which is in this Github repo as a CSV. Please make PR’s to contribute FAQ’s to the CSV.

Bot Usage

Ask questions using:
?

Examples:

• ? How do I turn on wifi?
• ? How to connect to wifi?
• ? enable mobile data
• ? turn on flashlight

To see the above help content simply type ?

Contributing to the FAQ

We welcome contributions! The FAQ database is maintained as a CSV file in our GitHub repository.

How to Contribute

• Fork the repository: Visit https://github.com/FuriLabs/faq and click the “Fork” button
• Edit the CSV file: Open `faq.csv` in your fork and add your FAQ entry
• Submit a Pull Request: Once you’ve added your entry, create a PR back to the main repository
• Review process: Our team will review your contribution and merge it if approved
• Once approved it will take about 60 seconds to be updated into the FAQ and our FAQ bot

CSV Format

Each FAQ entry must follow this format:

id,language,category,query,keyword,response,enabled

Field descriptions:

• id: Unique number for the FAQ entry (use the next available number)
• language: Language code (e.g., en for English)
• category: Category name (e.g., “Network & Connectivity”, “System Settings”, “Hardware”)
• query: The main question users might ask
• keyword: Comma-separated alternative phrases or keywords (enclosed in quotes if multiple)
• response: The answer to the question (use quotes if it contains commas)
• enabled: Set to yes to make it active, no to disable

Example entry:

1,en,Network & Connectivity,How do I enable or disable mobile bands on FuriOS?,"Enable Bands, disable bands, cellular bands","Go to Settings > Enable Bands, then select the band type you want to toggle (2G, 3G, 4G, etc.) and enable or disable it.",yes

Tips for Writing Good FAQs

• Be concise: Keep answers short and actionable
• Add keywords: Include alternative ways users might phrase the question
• Use clear categories: Group related questions together

Your contributions help the entire FuriLabs community!