Hi Everyone, apologies that no-one has replied to this. It is ironic as we are working on fixing it.Â
Update 13.0.3 will be on schedule for 3 weeks time and will have SMS over 4G/5G (crucial for where no 3G fallback is possible) and USA bands.Â
The German and France issues don’t appear to be hard solutions and may possibly be solved by the update 13.0.2. Please replort back if that is/isn’t the case. We have a very high level of confidence that all will be resolved in a very short time.
olyavi said
Hello,Same issue in France with mobile data ( SFR ). I also try all settings combination network is blocked on 2.75G.
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Sven said
The only showstopper of my FLX1 I found so far is that mobile data (Vodafone in Germany) is not working (also indicated by the ! in the signal strength indicator). I had to set the APN by hand, but no change.I tried several settings from 2G to 5G, the phone always displays 2.75G. What is this?
 Â
for me the latest updates have improved mobile data in Germany significantly. The UI still has a tendency to claim 2.75G but mobile data works with an acceptable speed – hard to tell whether it’s limited by signal strength or furios.
Sometimes the phone is confused whether it’s roaming or not. If that happens I have to switch mobile data and/or roaming on/off until it works. I can live with that. My pinephone has the same issue.
I use ‘apt update && apt upgrade’ anyway so I can’t comment on whether there is a difference to the software center.
wayne said
Update 13.0.3 will be on schedule for 3 weeks time and will have SMS over 4G/5G (crucial for where no 3G fallback is possible) and USA bands.Â
Great.
wayne said
The German and France issues don’t appear to be hard solutions and may possibly be solved by the update 13.0.2. Please report back if that is/isn’t the case.
If I run update from the “Software” app (that’s how I update), I have 13.0.2 after a reboot?
Or do I need to do something else because I see no “Assistant button” in the “Settings” app (on top level).
If I run apt update / upgrade many more packages are offered. Afterwards, the “Assistant button” is there, but no change for Mobile data. Is there a way to delete APNs?
You shouldn’t have to run apt commands in the console but you can. It’s no different to the software store.Â
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APN. At the moment you can update to replace but not delete. I will log a feature request for that.Â
Â
I will get back to you regarding the data as that should work in your country. Please give me about 12h.
@olyavi @sven
Can you both please hop onto our telegram so we can deal with your issues live. We will be required to get some technical details that can’t be shared publicly. [Permission to view this media is denied]
For me (Vodafone, Germany), it also does not work with the latest updates. I unfortunately don’t have Telegram (and would prefer not to create an account). Is there another option to get help? Or did you find out what the problem was for the other german/french users and is it simple to reproduce the fix? Can I help by posting any logs/command outputs here?
Marius said
For me (Vodafone, Germany), it also does not work with the latest updates. I unfortunately don’t have Telegram (and would prefer not to create an account). Is there another option to get help? Or did you find out what the problem was for the other german/french users and is it simple to reproduce the fix? Can I help by posting any logs/command outputs here?
We will email you.Â
 Â
wayne said
Hi Everyone, apologies that no-one has replied to this. It is ironic as we are working on fixing it.ÂUpdate 13.0.3 will be on schedule for 3 weeks time and will have SMS over 4G/5G (crucial for where no 3G fallback is possible) and USA bands.Â
The German and France issues don’t appear to be hard solutions and may possibly be solved by the update 13.0.2. Please replort back if that is/isn’t the case. We have a very high level of confidence that all will be resolved in a very short time.
olyavi said
Hello,
Same issue in France with mobile data ( SFR ). I also try all settings combination network is blocked on 2.75G.
 Â
Sven said
The only showstopper of my FLX1 I found so far is that mobile data (Vodafone in Germany) is not working (also indicated by the ! in the signal strength indicator). I had to set the APN by hand, but no change.
I tried several settings from 2G to 5G, the phone always displays 2.75G. What is this?
 Â
 Â
Found Furilab’s github and that was enough to push me over the edge and purchase one of these. I have long been a fan of Sailfish OS which is another halium/hybris OS, but currently living in the US and not readily having access to a Sailfish supported phone meant it was a no go (no VoLTE on unsupported phones).
Seeing US bands coming in the next update is fantastic, as well as fixing EU bands (I will be there in the coming months). Not sure if this only applies to data or VoLTE as well, but I am hopeful VoLTE is a top priority.
Sword said
Found Furilab’s github and that was enough to push me over the edge and purchase one of these. I have long been a fan of Sailfish OS which is another halium/hybris OS, but currently living in the US and not readily having access to a Sailfish supported phone meant it was a no go (no VoLTE on unsupported phones).
Seeing US bands coming in the next update is fantastic, as well as fixing EU bands (I will be there in the coming months). Not sure if this only applies to data or VoLTE as well, but I am hopeful VoLTE is a top priority.
 Â
Welcome to the tribe @Sword – The github is huge. Glad you found us.
@Marius @sven – we have the fix – it was a issue with carriers and multiple APN’s. The fix is comming possibly as a hotfix.Â
Hello @wayneÂ
I dont have télégram, can you please also contact me by e-mail?
Â
Thx
Olyavi
I upgraded to 13.0.3. But the situation for mobile data has not changed. Modem indicator shows 2.75G again. The setting “SIM Toolkit” hangs and I cannot find the selection of 2G etc. anymore.
Also for me, it doesn’t work yet after the update (Germany, Vodafone). Two new APN settings appeared and I tried both (whereas I already before tried one of them, web.vodafone.de, manually). Anything that I can provide (logs/command output) to continue the search for the error? Eagerly waiting for mobile internet 🙂
Hello, same situation after update in France ( SFR). I can also provide logs …
Â
Thx
To shed time light on this issue
this was split between 2 components. one was APN related which was fixed during the previous release and the other is related to radio access technologies. more precisely, modem getting stuck in a certain access technology such as 2G
we are working on this and we will push a hot fix soon to fix this issue for good
The following users say thank you to fakeshell for this useful post:
SvenThanks for the explanation. For being stuck on 2G: on my FLX1, I see frequently 4G and 5G being displayed in the top bar (without internet working), is that in accordance with your view of the error?
Marius said
Also for me, it doesn’t work yet after the update (Germany, Vodafone). Two new APN settings appeared and I tried both (whereas I already before tried one of them, web.vodafone.de, manually). Anything that I can provide (logs/command output) to continue the search for the error? Eagerly waiting for mobile internet 🙂 Â
olyavi said
Hello, same situation after update in France ( SFR). I can also provide logs …Â
Thx
 Â
Howdy guys
can i get your telegram id or matrix id please?