The only showstopper of my FLX1 I found so far is that mobile data (Vodafone in Germany) is not working (also indicated by the ! in the signal strength indicator). I had to set the APN by hand, but no change.
I tried several settings from 2G to 5G, the phone always displays 2.75G. What is this?
Same problem here (also Germany and Vodafone). Will it be possible to return or exchange the phone later if the problems are not fixable with a Firmware update or another Software fix?
Yes, I tried that. Maybe I’m missing some setting or so? Here’s the settings page how it looks without changing something: [Permission to view this media is denied] Â I toggled the button in the top right corner multiple times. Calling works btw (at least I heard a toot, did not test further).
I have also try all this but no change the network is stocked on 2.75G.
I notice somthing strange but I am not sure if it is normal.
When I go in a terminal and I run the mmcli commande:
“`
mmcli –modem=0
“`
In the output
– the section: 3GPP EPS
– line: inital bearer apn
“`
inital bearer apn : Orange
“`
The inital bearer apn is Orange, but I am on SFR mobile network and the apn config is specific to SFR. I am not able to change this value even if I change apn via the phosh settings.
May be in the modem firmeware they are a sort of default association between default network setting and mobile network ?
I will try to find a Orange sim card and test what happend.
In my output of mmcli, the initial bearer APN is also different from the one I should use as APN. Is this expected? Details: access.vodafone.de instead of web.vodafone.de
Same here with blau.de / eplus in Germany. I did a “apt update && apt upgrade”.
Tried to take the APN information from the pinephone and entered them in the posh settings.
Still stuck in 2.75G and even ‘ping’ is failing – but I can call people 🙂
May I repeat Sven’s question if in case this can not be fixed by settings / software update / firmware update we can expect some kind of hardware fix / refund?
Please note that I have very limited expertise in mobile networks and modems.
The following users say thank you to Tobias for this useful post:
This issue also happens in the USA. I am currently working with the developer to get a fix. They think a firmware update can resolve the issue here in the USA, and I imagine that may help for the others affected as well.
Marius said
Exciting! You mean the developer of the Firmware? Is it open source and can be found online?
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Yes, the developers of the phone itself. They have the source code for everything, down to the modem, although I don’t believe they can share the source code publicly.