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Update 14.0.1
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Update 14.0.1
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[Solved] Mobile data in Germany

 
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FLX1 and FLX1s Owners
Last Post by fakeshell 1 year ago
49 Posts
10 Users
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01/08/2024 2:49 am
Topic starter
Sven 
(@sve)
Customer
  Estimable Member
87 Posts
17 54 16

The only showstopper of my FLX1 I found so far is that mobile data (Vodafone in Germany) is not working (also indicated by the ! in the signal strength indicator). I had to set the APN by hand, but no change.

I tried several settings from 2G to 5G, the phone always displays 2.75G. What is this?


Answer
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1
16/12/2024 12:48 pm
fakeshell 
(@fakeshell)
Admin
  Member
199 Posts
0 122 77

as this thread is fairly old, i will give an update to new users following up. all the issues regarding 2g/3g/4g were fixed up and tested on all affected devices. it has been in production for about two months now.


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Tobias 18/12/2024 6:23 am

@fakeshell sorry, but it clearly isn't fixed for me (Germany, blau). In the beginning I had slow 2.75G (with some weird turn on/off tricks) but since the October update after each reboot it is seemingly randomly choosing between any combination of 2.75G / 4G and mobile data yes / no. If running for a while it has a clear tendency toward "no mobile data"
I see 3 APN in the settings, one is by me (values taken from other linux phone), no idea why there are 2 other APN. Switching between them has no significant effect...
What has an effect are the "big" updates - after them the chance that it is 4G + mobile data for a few hours are quite good...
So the trick is either find a hotspot or reboot the phone several times and hope it ends up with some mobile data.

Any idea what could cause this random effects?


 
fakeshell 18/12/2024 8:38 am

Hi Tobias. please contact is in matrix or telegram whichever you are comfortable with and we can find a time slot to debug.


 
exe 18/12/2024 11:35 pm

@fakeshell Hi, i have problems with mobile data, too (sim.de/telefonica). I hope the issue will be fixed or described here.


 
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01/08/2024 5:12 am
olyavi 
(@olyavi)
Customer
  Active Member
10 Posts
1 9 0

Hello,

Same issue in France with mobile data ( SFR ).  I also try all settings combination network is blocked on 2.75G.


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01/08/2024 5:16 am
olyavi 
(@olyavi)
Customer
  Active Member
10 Posts
1 9 0

Some kind of explanation:

on adamd sdf blog post :

"Furi Labs FLX1 Linux Phone first impressions"


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04/08/2024 11:16 am
Marius 
(@rasumi)
Customer
  Eminent Member
25 Posts
3 22 0

Same problem here (also Germany and Vodafone). Will it be possible to return or exchange the phone later if the problems are not fixable with a Firmware update or another Software fix?


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04/08/2024 11:17 am
alaraajavamma 
(@alaraajavamma)
Moderator
  Member
18 Posts
0 13 5

Did you try to toggle mobile data on/off? I need to do that after every reboot before it works.


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04/08/2024 11:24 am
Marius 
(@rasumi)
Customer
  Eminent Member
25 Posts
3 22 0

Yes, I tried that. Maybe I'm missing some setting or so? Here's the settings page how it looks without changing something: https://nextcloud.rasumi.net/s/adyJcjsGBSn78oS   I toggled the button in the top right corner multiple times. Calling works btw (at least I heard a toot, did not test further).


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04/08/2024 11:34 am
Marius 
(@rasumi)
Customer
  Eminent Member
25 Posts
3 22 0

(I set the APN to web.vodafone.de as it was automatically chosen and works on my android phone)


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04/08/2024 12:46 pm
olyavi 
(@olyavi)
Customer
  Active Member
10 Posts
1 9 0

Hello,

I have also try all this but no change the network is stocked on 2.75G.

I notice somthing strange but I am not sure if it is normal.

When I go in a terminal and I run the mmcli commande:

```
mmcli --modem=0

```

In the output

- the section: 3GPP EPS

- line: inital bearer apn

```
inital bearer apn : Orange
```

The inital bearer apn is Orange, but I am on SFR mobile network and the apn config is specific to SFR. I am not able to change this value even if I change apn via the phosh settings.

May be in the modem firmeware they are a sort of default association between default network setting and mobile network ?

I will try to find a Orange sim card and test what happend.

I am not a specialist and it is only hypothesis


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06/08/2024 4:40 am
Topic starter
Sven 
(@sve)
Customer
  Estimable Member
87 Posts
17 54 16

In my output of mmcli, the initial bearer APN is also different from the one I should use as APN. Is this expected? Details: access.vodafone.de instead of web.vodafone.de


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06/08/2024 4:41 am
Topic starter
Sven 
(@sve)
Customer
  Estimable Member
87 Posts
17 54 16

alaraajavamma said
Did you try to toggle mobile data on/off? I need to do that after every reboot before it works.

  

Yes. Does it matter if Bluetooth and WLAN are on or off?


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0
06/08/2024 9:10 am
Tobias 
(@tahph6ja)
Customer
  Active Member
6 Posts
0 4 2

Same here with blau.de / eplus in Germany. I did a "apt update && apt upgrade".

Tried to take the APN information from the pinephone and entered them in the posh settings.

Still stuck in 2.75G and even 'ping' is failing - but I can call people 🙂

May I repeat Sven's question if in case this can not be fixed by settings / software update / firmware update we can expect some kind of hardware fix / refund?

Please note that I have very limited expertise in mobile networks and modems.


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06/08/2024 10:26 am
olyavi 
(@olyavi)
Customer
  Active Member
10 Posts
1 9 0

Hi,

I found this blog information nfos on internet

Initial Bearer APN is incorrect

Aleksander Morgado

https://lists.freedesktop.org/archives/modemmanager-devel/2019-December/007592. html

 

I will try to force mmcli to change the initial bearer apn

mmcli --3gpp-set-initial-eps-bearer-settings="apn=whatever". 

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0
06/08/2024 8:05 pm
Brian Aberts 
(@izaic)
Customer
  Eminent Member
17 Posts
2 15 0

This issue also happens in the USA. I am currently working with the developer to get a fix. They think a firmware update can resolve the issue here in the USA, and I imagine that may help for the others affected as well.


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0
06/08/2024 8:06 pm
Brian Aberts 
(@izaic)
Customer
  Eminent Member
17 Posts
2 15 0

Ivaylo Vasilev said
Hi,

I found this blog information nfos on internet

Initial Bearer APN is incorrect

Aleksander Morgado

https://lists.freedesktop.org/archives/modemmanager-devel/2019-December/007592. html

 

I will try to force mmcli to change the initial bearer apn

mmcli --3gpp-set-initial-eps-bearer-settings="apn=whatever". 

  

I gather this did not help?


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